Current Work
Data Engineering
- Connected five systems that weren't designed to work together (HubSpot, Act-On, Plausible, Nectari, Amazon) into a single warehouse using Python, SQL, and DuckDB making it possible to track how customers move between web, email, and purchase channels
- Automated ETL pipelines that replaced manual reporting workflows, cutting cycle time by ~80% and shifting the role from data collection to analysis
Customer & Operational Analysis
- Led a multi-source investigation into a product performance trend, combining POS, order history, inventory, fulfillment, and marketplace data to model distribution cycles and isolate contributing factors, built as a reusable analytical framework, not a one-off report
- Mapped customer journeys across web, email, and purchase channels to identify behavioral patterns and segment customers by how they actually engage rather than how they were categorized historically
- Measured marketing and education program effectiveness through cohort analysis and cross-channel engagement scoring, establishing performance baselines where none existed before
Previous Work Experience Details
Research Coordinator
Golden Artist Colors Inc. | New Berlin, NY & RemoteEstablished consistent testing standards across full product line and created systematic communication protocols replacing improvised processes during period of significant operational change. Added project management responsibilities while maintaining specialist duties. Lead fine-art materials research, product testing and knowledge management initiatives.
Materials & Application Specialist III
Golden Artist Colors Inc. | New Berlin, NY & RemoteAdvanced through specialist levels (I→II→III). Product expert providing technical consultation and creating content for both internal teams and customers. Tested products for market readiness while delivering technical support to artists, institutions, and industry professionals. Maintained 81% net promoter score through technical consultation with artists and institutions including Yale, SAIC, and RISD
Instructor & Adjunct
Kansas State UniversityCleveland Institute of Art
Designed and delivered curriculum for design, drawing, anatomy, color theory and materials courses. Providing academic mentoring and student consultation through office hours and advising. Mentored students who went on to graduate programs and professional careers in the arts and design